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Knowledge management system as a technology management tool

Authors: A.G. Komkov (Gazprom Neft JSC, RF, Saint-Petersburg), A.S. Bochkov, M.I. Kuzmin, R.R. Mudarisov, O.Yu. Melchaeva, I.V. Istomina (LLC Gazpromneft NTC, RF, Saint-Petersburg) In order to sustain the company’s competitive advantages in the long term perspective, Gazprom

Key words: knowledge management, knowledge distribution, technical solutions library, innovative resources, competence centers, best practices, lessons learned, advanced and new technologies.

In order to sustain the company’s competitive advantages in the long term perspective, Gazprom Neft pays much attention to create a proper set of processes connected with accumulation, maintenance and distribution of knowledge across the company’s structure, as well as best practices and experiences reproduction among all the employees involved into the Upstream division of Gazprom Neft. As part of the company’s overall strategy, together with the process of transition from the Smart Buyer concept to that of the Rapidly Reacting Follower, Upstream division initiated the project of development and implementation of a corporate Knowledge Management System. Particularly, its functional goal was determined based on the analysis of knowledge management best practices in the world’s leading petroleum companies. This approach was used while developing resembling system inside Gazprom Neft R&D branch. This article also contains description of the web page that provides information on the Knowledge Management System, its current state and development perspectives.

Key words: knowledge management, knowledge distribution, technical solutions library, innovative resources, competence centers, best practices, lessons learned, advanced and new technologies.

In order to sustain the company’s competitive advantages in the long term perspective, Gazprom Neft pays much attention to create a proper set of processes connected with accumulation, maintenance and distribution of knowledge across the company’s structure, as well as best practices and experiences reproduction among all the employees involved into the Upstream division of Gazprom Neft. As part of the company’s overall strategy, together with the process of transition from the Smart Buyer concept to that of the Rapidly Reacting Follower, Upstream division initiated the project of development and implementation of a corporate Knowledge Management System. Particularly, its functional goal was determined based on the analysis of knowledge management best practices in the world’s leading petroleum companies. This approach was used while developing resembling system inside Gazprom Neft R&D branch. This article also contains description of the web page that provides information on the Knowledge Management System, its current state and development perspectives.


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